R-G FCU | Community

In The Community

R-G Federal Credit Union is committed in giving back to the communities we serve.

Repo Vehicles For Sale

2013 Toyota Highlander and 2012 Dodge Ram 1500 4x4 available for sale at our Belton branch. Very clean, loaded vehicles with under 60k miles. Bid period ends 3/31. Visit Facebook for details, or contact the branch to place your bid today (816.331.6600).

Verified by Visa - Enroll Today for Free!

We continue to see more and more fraud on both Visa credit and debit cards, but there is a way to combat it with many online merchants. Verified by Visa is an online security service to guard you against unauthorized use of your Visa card while shopping online at participating merchants.

There is no need to get a new card, no software to download, no cost, and no hassles... just added security. Once enrolled in this service, you'll have added confidence knowing that Visa performs an extra authentication step to protect your account from unauthorized users online.

Help your credit union keep your cards secure - Enroll Today!

Belton Branch Access - Demolition of 155th Street Bridge at I-49

Beginning Friday, February 10th, members traveling to the Belton Branch via I-49 and 155th Street may need to take a signed detour or be aware that traffic may be affected due to bridge demolition and construction.

From the Missouri Department of Transportation:

Beginning at 10 p.m. on Friday, Feb. 10, crews will begin demolishing the 155th Street Bridge and all traffic from I-49 will be diverted to one lane on the 155th Street ramps until 5 a.m., Monday, Feb. 13. On Monday morning, I-49 will be re-opened to traffic with two lanes northbound and southbound to allow for bridge construction in the median until Friday, March 24. The southbound off ramp and on ramp will also be closed for construction on the west side of I-49 on 155th St. Motorists may want to consider taking alternate routes during peak travel times.  

Due to the bridge construction, 155th St. will be closed until the bridge is completed by Dec. 1. These are the signed detours:

  • Westbound detour – Kelley Road north to Route 150 west, to Botts Road south, to Westover Road/Andrews Road south, to 155th St.
  • Eastbound detour – Andrews Road/Westover Road north to Botts Road north, to Route 150 east, to Kelley Road south, to 155th St.Motorists are reminded to slow down and pay attention while driving in work.

More Info from MoDOT is available here

Annual Meeting 2/16/17

Our Annual Meeting is scheduled for 6pm on Thursday, 2/16/17. This year the meeting will be held at Sneads BBQ (1001 E. 171st Street Belton, MO). Sneads is located at the corner of MO 58 Hwy and Holmes Road on the west edge of Belton. There will be door prizes, and a BBQ dinner will be provided, but space is limited. RSVP to our Belton office at 866.852.6478 to secure your seat by 2/10/17.

New How-To Videos Available for Popular RG Products

New how-to videos are now available for several of our most popular products/services. You can access them by clicking here.

RGFCU Mobile App is Here!

The RGFCU Mobile App is here! To download the app, log in to home banking from our website and click on the Self Service tab. From there, you'll see a link for Mobiliti under the Additional Services Section. You can also search for "RGFCU" in the Google Play store from Android devices or the Apple App Store from your iPhone.

The first time you log in from the mobile app it will ask for your username and password. Your login information is the same as home banking, but if you use a 5 digit username in home banking you will need to add a leading zero to make your username 6 digits. For example, if you log in to home banking using 12345 you will log in to the mobile app using 012345. The app will only ask you to do this one time. It will also ask you the same security challenge questions you set up in home banking. If you don't recognize the questions it's asking you it's likely because you forgot to add the 0 to make your username 6 digits.

Important Information Regarding New EMV Credit Cards

On Monday, 8/24/15, we converted to a new credit card processing system. In the process, everyone with an RG Visa Credit Card should have received a new EMV chip card in the mail. At 5:45AM Central Time the system to activate these cards came online. We see that several members are still trying to use their old cards. The old cards all became inactive at 5:45AM on 8/24/15. If you haven't already done so, please take the time to activate your new credit card by calling the number on the sticker. Once your new card is activated please destroy your old card. If you had automatic payments set up using your old card, you will need to log in to those websites and update your card information. If you did not receive a new chip card in the mail, please call 816-783-5900 or 844-223-1748.

If you used the credit card online access website before, the old site is now unavailable. Next Friday, 9/4/15, a new credit card online site will become active. To access the new site you will simply click on the hyperlink for your credit card account in home banking. This will automatically direct you to credit card online access using single sign on. If you do not currently use home banking, you will first need to enroll to access the credit card site. Click on the login button at the top of our website to get started.

If you were signed up for electronic credit card statements before you will need to re-enroll to continue receiving statements electronically. You will be able to enroll for electronic statements through credit card online access after it becomes active on 9/4/15. If you were unable to retrieve your August credit card statement before the old system went offline, please contact our operations center at 816-783-5900.

Please note - the payment address and your card number have changed. If you use an online bill payment service to make your credit card payment please take time to update your account number and the payment address to ensure your payments arrive promptly.

Important Web Browser Security Notice

Summary: Effective January 25, 2015, RGFCU Home Banking will block members attempting to access the site from insecure browsers utilizing SSL 3.0. Some members may receive a message that they cannot access the site using their current browser. To address, members must upgrade to a more current browser.

Details: On October 14, 2014, Google reported a vulnerability in Secure Socket Layer (SSL) version 3.0. The vulnerability is known as Padding Oracle on Downgraded Legacy Encryption (Poodle). A network attacker could exploit the vulnerability to calculate the plaintext of secure connections and perpetrate a "man-in-the-middle" (MITM) attack by decrypting the session cookie that identifies a user to a service such as Google, and then take over the user's account without a password. For additional information on the Poodle vulnerability, you may visit: The Google Online Security Blog post on the Poodle vulnerability The Google Security Advisory on the Poodle vulnerability, published on the OpenSSL site

Members using a browser with SSL 3.0 only may be at risk to this vulnerability. To address, you should upgrade to a more current browser version that does not require the insecure SSL 3.0 protocol.

We will be taking additional steps to prevent access to our site from browsers using the insecure protocol. We are actively working to disable SSL 3.0 as an access option, and limit access to browsers utilizing a more secure protocol (Transport Layer Security).

When SSL 3.0 is disabled, members attempting to access Home Banking with browsers utilizing the insecure protocol will be denied, as the browser will not be able to access the Home Banking site. To access Home Banking, you will need to utilize a more current browser version that does not require the SSL 3.0 protocol.

As a reminder, Home Banking supports current versions of popular browsers such as Internet Explorer, Chrome, Firefox, and Safari. Current versions will not be denied access to Home Banking with this change, provided you have not explicitly chosen SSL 3.0 in your browser security settings. If you have chosen this setting, you will need to deselect it to access Home Banking.

The vast majority of Home Banking users (estimate 98%) should not experience any issue with this change. For those that do have an issue you should utilize a more current browser for stronger security of your online experience.

Home Banking will disable SSL 3.0 and deny access of any browser using this protocol on January 25, 2015.

As a reminder, you can also access Home Banking from your Google Android device or your Apple iPhone by downloading our free app from the Google Play Store or the Apple App Store. Just search for RGFCU.

New Round of Fraud Calls hitting KC area

Many residents in the KC area have recently been contacted by an unknown individual claiming to be from one of several technology companies like Microsoft or Dell. The person on the phone attempts to scare the victim into providing remote access to his or her computer because a virus or security issue has been detected. The person then asks for credit card information from the victim to provide a fix for the issue.

Companies like Microsoft and Dell will never call you to solicit virus cleaning services. They will also never ask for remote access to your PC unless you initiate the support call.

Should you receive one of these calls do not allow access to your computer or provide credit card information. Gather as much information about the caller as possible and contact your local police.

Here is a link to a story about this scam on the KCTV5 website: Click Here for KCTV5 Story.

Beware of Suspicious Fraud Calls

There's a new banking scam that's on the rise:

Be suspicious if you receive an automated call with a recording claiming to represent a local credit union or bank, indicating your debit card has been frozen and personal information is needed before the card can be used again. This appears to be a variation on a scam known as "phishing," in which swindlers send e-mail claiming to be from a reputable company, hoping consumers will respond with personal financial information. In the latest twist on this scam, fraudsters have been making these automated calls late at night, perhaps believing that a tired consumer is less vigilant. These new scams have been termed "vishing" because they involve voice calls rather than fraudulent e-mails. In the past there have even been similar calls where the scammer was impersonating someone from the National Credit Union Administration (NCUA). The NCUA is the governing body for federal credit unions.

R-G Federal Credit Union does subscribe to fraud monitoring for both credit and debit/ATM cards. From time to time you may receive a call from our fraud monitoring partner. If the monitoring department asks for personal information to verify your identity and you are unsure who the call is coming from, we recommend hanging up and calling the number on the back of your card or the number at the bottom of our website. If you should receive a call you deem suspicious from an individual or entity claiming to represent R-G Federal Credit Union, or if you believe you have already become a victim, please call or e-mail us. R-G Federal Credit Union is committed to helping you protect your personal financial information.

Free Concert In The Park

On 7/18/14 from 7-10PM RGFCU and Belton Parks & Rec hosted the first of a series of free concerts at Belton Memorial Park.

KC's own - The Troubadour Retrievers played a little rock, country and everything in between! Thanks to everyone who came out. We hope to see you in August for the next show!

FC Kansas City Players Visited Independence Branch!

On Thursday, 7/10/14 at 3pm RGFCU hosted a Meet & Greet with FC Kansas City players Becky Sauerbrunn, Nicole Barnhart, and Leigh Ann Robinson. Mascot "Calvin" was there too!

Thanks to everyone who came by our Independence Branch at 3720 S Noland Rd for photo ops, autographs, and cool giveaways including tickets for an upcoming game and FCKC merchandise.

It was nice to see everyone supporting The Blues and learning more about professional women's soccer and the National Women's Soccer League.

Check out or Facebook page for pictures from the event!

We Love Our Vets!

On Veteran’s Day 2013 and again for 2014, representatives from R-G Federal Credit Union were at the Casey’s General Store in Knob Noster, MO handing out free gas to veterans and their dependents. This was a matching grant partnership between RGFCU and the Armed Forces Financial Network (AFFN). $3000 in free gas was pumped in a short amount of time and everyone who stopped by was very appreciative. It was great to see such a fantastic turnout two years in a row. This is our small way of saying "TANKS" for all you have done and continue to do to protect our country, our freedom, and our families!

Making Strides Against Breast Cancer (Kansas City, MO)

On October 26, 2013 a team of R-G Federal Credit Union employees, friends, and spouses participated in the Making Strides Against Breast Cancer walk in Kansas City. The walk started at the Liberty Memorial and followed a designated 8.5 mile route. This marked the 20th year for these events supporting the American Cancer Society. Lori Lee from our Belton Branch was the team captain and together her team raised $275 for breast cancer research. Way to go team!

Independence Blood Drive

On Sept. 17, 2013 R-G Federal Credit Union hosted a blood drive for the Community Blood Center. It was a rainy day but we still managed to get 16 of our 25 scheduled donors to attend the Hawaiian Luau themed event. From those in attendance, we were able to collect 12 units of blood for the Community Blood Center (8 from new donors!) We would like to sincerely thank everyone who attended, especially those who were able to donate.

R-G Federal Credit Unions Concert in the Park

September 21, 2013 was the inaugural Concert in the Park at Belton’s newly renovated Memorial Park. R-G was proud to sponsor this event with the Belton Parks and Recreation Department. The Black Jackets, a Kansas City-based cover band, performed a wide variety of music to a crowd of 400-plus! This was a tremendous turnout as the Parks Department only estimated about 200 would attend. “I think it’s important for us to offer a variety of family-friendly events that will bring the community together, and what better place than Memorial Park,” said Todd Spalding, Parks Director. This concert was the first of what he hopes to be a series of free community events. We couldn’t agree more!

Concert goers also supported local businesses with food purchases from Little Pig Barbecue of Belton, and drinks from Martin City Brewing Co. R-G Federal Credit Union also provided free water and other giveaways.

A big Thank You to everyone who attended and we hope next year to see a summer concert series at the park.

Knob Noster Back To School Block Party

On August 13, 2013 The Knob Noster Chamber of Commerce hosted its 6th Annual “Back to School” Block party. The event is all about a meet and greet for the school children, to let them blow off steam and to get re-acquainted with friends they may not have seen over the summer. The Chamber along with many local businesses provide free food and drinks, along with prizes for the kids. Each year two fully stocked back-packs are given away from K-8th grade (one for a boy and one for a girl). Among everyone’s favorite activities are the DJ and street dance. This year’s crowd was the largest by far. This is such a fun and worthwhile event, and we at R-G just love being part of it. We sincerely hope everyone in Knob Noster and the rest of our communities have a happy and safe 2013-2014 school year!

Belton High School Freshman Center Visit

On August 9, 2013 Joye Conklin, COO, and Leslie Haas, Marketing Manager, visited the Belton High School Freshman Center for the annual back to school breakfast and vendor fair. At least 106 school district employees stopped by to visit and register for prizes. Of those 106, 12 visitors, or 11%, were current R-G Federal Credit Union members so we were happy to have them stop by! After breakfast, Suzanne Manfredi from Yeokum Middle School and Alli Schnelle from the district's central office were randomly selected to each win a $50 Visa gift card, courtesy of R-G Federal Credit Union. A good time was had by all and several district employees expressed interest in the credit union and its services. We were glad to have the opportunity to participate and hope to develop new relationships with the district and its employees going forward.

Ribbon Cutting

On June 20, 2013, R-G Federal Credit Union held a grand opening celebration and ribbon cutting at the new Raymore Operations Center. Members of the Raymore Chamber of Commerce, Raymore Mayor Peter Kerckhoff, Missouri Representative Joe Runions, along with RG board members and staff were on hand to welcome us to Raymore and celebrate the growth of the Credit Union.

Knob Employees Participate in 5k

Knob Noster held its 3rd Annual KN Fair5K & Kids Run on Saturday June 15th. Our Knob Noster branch served as a registration site, and was one of the local sponsors of the event. What started out as an inclement looking morning quickly turned into a crowd of excited runners/walkers who were determined to participate come rain or shine. We had our team together and enjoyed the community involvement. Each year participation has increased and the Fair Board hoped to have 125 participants this year. Their goal was realized and then some as this year’s event had 185 participants. Thank you to our terrific Knob Noster/Whiteman AFB community. Special thanks to our R-G Federal Credit Union team.

Walk for Health

Belton Regional Medical Center held its 6th Annual Community Block Party & Health Fair in conjunction with its 19th Annual Research Belton Hospital Foundation Walk for Health on June 1, 2013. The fair included many free activities for families and children, as well as over 30 booths with information and screenings. Ellen Myers, Lori Lee and Ashley Weddle from our Belton office were representatives for our team and completed the Walk for Health. The Cass County Community Health Foundation was able to raise nearly $35,000 in net proceeds to support the Cass County Dental Clinic. Everyone had a great time as always. Thanks to our ladies for representing R-G Federal Credit Union.

ReStore Kansas City

Construction is well underway at R-G Federal Credit Union's new Raymore, MO executive office center. The new executive office center will open in the spring of 2013 and will free up much needed space at the Belton branch. During the planning of the new Raymore location it was determined that many of the items in the existing structure did not suit the needs of the new office, but might still be of value to members of the community. To make the Raymore location as energy efficient as possible, furnaces are being upgraded to new high efficiency standards, vinyl windows are being upgraded to new Low-E storefront glass, and several doors are also being replaced. Rather than see the old materials end up in a landfill, R-G Federal Credit Union partnered with Habitat for Humanity's local Kansas City ReStore facility to make these items available to the public.

Habitat Kansas City ReStore was founded in June 2000. They accept donations of new and used building materials and furniture from individuals, contractors and retailers. The materials are then made available to the public in their stores at discounted prices. Profits from the ReStore are then transferred to the Habitat for Humanity Kansas City affiliate to further its mission to give low income families decent, affordable homes to own.

Pictured here are representatives from ReStore Kansas City taking delivery of the first round of donations from the Raymore office. 20-degree February weather and a winter storm looming did not stop them from making their rounds! R-G Federal Credit Union is proud to partner with Habitat for Humanity and hope to continue the relationship with future construction projects. For more information on Kansas City ReStore please visit http://www.restorekc.org. For more information on Habitat for Humanity please visit http://www.habitat.org

FREE m.i.l.k Digital ID for Kids

Farmers Representative

A special thank you to Ashland Carney and Farmers Insurance Group for providing M.I.L.K. ID kits to all of our members who took advantage of the service. R-G Federal Credit Union sponsored three of these events (one at each branch location). The events were well received and well attended. In all we were able to use the Farmers program to help over 30 families obtain updated pictures, fingerprints and other vital data which they can keep on file utilizing the free software that was provided. It was indeed a privilege to work together to provide a service for members of our communities. See for yourself in the photos that a good time was had by all. Thanks again, Ashland Carney!

For more info visit www.milkdigitalid.com

Casual for a Cause

RG Federal Credit Union began a 'Casual for a Cause' fund in October. Each employee was permitted to wear denim on Fridays if they donated to the 'Casual for a Cause' fund. RG Federal Credit Union's Board of Directors matched all donations, up to $500 per quarter, to add to the collected funds. RG Federal Credit Union's three locations raised almost $1,500 this quarter and gave the money to causes in their communities. The Belton location chose the BackSnack Program in the Belton School District operated through a partnership between Harvesters and the Belton Educational Foundation. The program currently provides food to 205 students each weekend. The Knob Noster Branch also chose their local BackSnack Program". Independence chose to donate their funds to the Bishop Sullivan Center to help keep the food pantry full. Giving back to each of our communities, especially during the holidays, is its own reward. We feel fortunate to have been able to contribute in our own small way.

THIRD PARTY SITE DISCLAIMER - By accessing the noted link you will be leaving the R-G FCU website and entering a website hosted by another party. R-G FCU has not approved this as a reliable partner site. Please be advised that you will no longer be subject to, or under the protection of, the privacy and security policies of the R-G FCU website. We encourage you to read and evaluate the privacy and security policies of the site you are entering, which may be different than those of R-G FCU. CLICK OK TO CONTINUE OR CANCEL TO ABORT

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