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Welcome to R-G Federal Credit Union

Toll Free: 1-866-852-6478   R/T# 301080392

How Are We Doing? Please Take Our Member Survey!

We are committed to providing excellent service and value to our members. We would like to hear from you about how we are doing in this regard. Please click on the link below to participate in our online survey. Personal info (name, phone, email) is optional.

Members - please click here to take survey!


Support Harvesters - Donate Through RGFCU!

This year RGFCU is hosting a virtual food drive, and we're asking for your help! We've been trying to raise $500 for Harvesters and we only have a few days left to reach our goal. Here's the link: Virtual Food Drive

If you're from the KC area you've probably heard of Harvesters. Harvesters' mission is to feed hungry people today and work to end hunger tomorrow. Harvesters helps feed 141,500 people a month through its network of 620 nonprofit agencies such as food pantries, food kitchens, shelters and others. For every dollar donated, Harvesters can provide five meals to hungry families, children and seniors in our community.

If you can't donate online, we will also have donation bins at each branch location for local food pantries. Feel free to drop off non-perishable food items at any of our branches. For more information about the virtual food drive, contact Jinette at our Independence branch (816.254.9055). Together we can wipe out hunger in KC!


RGFCU Mobile App Is Here!

The RGFCU Mobile App is here! To download the app, log in to home banking from our website and click on the Self Service tab. From there, you'll see a link for Mobiliti under the Additional Services Section. You can also search for "RGFCU" in the Google Play store from Android devices or the Apple App Store from your iPhone.

The first time you log in from the mobile app it will ask for your username and password. Your login information is the same as home banking, but if you use a 5 digit username in home banking you will need to add a leading zero to make your username 6 digits. For example, if you log in to home banking using 12345 you will log in to the mobile app using 012345. The app will only ask you to do this one time. It will also ask you the same security challenge questions you set up in home banking. If you don't recognize the questions it's asking you it's likely because you forgot to add the 0 to make your username 6 digits.


New Round of Fraud Calls hitting KC area

Many residents in the KC area have recently been contacted by an unknown individual claiming to be from one of several technology companies like Microsoft or Dell. The person on the phone attempts to scare the victim into providing remote access to his or her computer because a virus or security issue has been detected. The person then asks for credit card information from the victim to provide a fix for the issue.

Companies like Microsoft and Dell will never call you to solicit virus cleaning services. They will also never ask for remote access to your PC unless you initiate the support call.

Should you receive one of these calls do not allow access to your computer or provide credit card information. Gather as much information about the caller as possible and contact your local police.

Here is a link to a story about this scam on the KCTV5 website: Click Here for KCTV5 Story.


Beware of Suspicious Fraud Calls

There's a new banking scam that's on the rise:

Be suspicious if you receive an automated call with a recording claiming to represent a local credit union or bank, indicating your debit card has been frozen and personal information is needed before the card can be used again. This appears to be a variation on a scam known as "phishing," in which swindlers send e-mail claiming to be from a reputable company, hoping consumers will respond with personal financial information. In the latest twist on this scam, fraudsters have been making these automated calls late at night, perhaps believing that a tired consumer is less vigilant. These new scams have been termed "vishing" because they involve voice calls rather than fraudulent e-mails. In the past there have even been similar calls where the scammer was impersonating someone from the National Credit Union Administration (NCUA). The NCUA is the governing body for federal credit unions.

R-G Federal Credit Union does subscribe to fraud monitoring for both credit and debit/ATM cards. From time to time you may receive a call from our fraud monitoring partner. If the monitoring department asks for personal information to verify your identity and you are unsure who the call is coming from, we recommend hanging up and calling the number on the back of your card or the number at the bottom of our website. If you should receive a call you deem suspicious from an individual or entity claiming to represent R-G Federal Credit Union, or if you believe you have already become a victim, please call or e-mail us. R-G Federal Credit Union is committed to helping you protect your personal financial information.


Free Concert In The Park

On 7/18/14 from 7-10PM RGFCU and Belton Parks & Rec hosted the first of a series of free concerts at Belton Memorial Park.

KC's own - The Troubadour Retrievers played a little rock, country and everything in between! Thanks to everyone who came out. We hope to see you in August for the next show!


FC Kansas City Players Visited Independence Branch!

On Thursday, 7/10/14 at 3pm RGFCU hosted a Meet & Greet with FC Kansas City players Becky Sauerbrunn, Nicole Barnhart, and Leigh Ann Robinson. Mascot "Calvin" was there too!

Thanks to everyone who came by our Independence Branch at 3720 S Noland Rd for photo ops, autographs, and cool giveaways including tickets for an upcoming game and FCKC merchandise.

It was nice to see everyone supporting The Blues and learning more about professional women's soccer and the National Women's Soccer League.

Check out or Facebook page for pictures from the event!


Alternate Contact Info - Read Before Phoning!

On May 2nd RGFCU transitioned to a new data processing system. Our old system was in place for 47 years.

Because of high call volume, you may receive quicker service if you use the Contact Us link on our website rather than phoning a branch office.

We want to thank all of our members for their patience during this transition. We know the new features will be a benefit to everyone going forward.


R-G Federal Credit Union - the Official Credit Union of FC Kansas City

R-G Federal Credit Union is proud to be the Official Credit Union of FC Kansas City Women’s Professional Soccer. FC Kansas City is part of the National Women’s Soccer League (NWSL) featuring players from the US, Canadian, and Mexican National Teams. FC Kansas City is home to the League MVP & Golden Boot Winner (Lauren Holiday), Rookie of the Year (Erika Tymrak), Defender of the Year (Becky Sauerbrunn), Goalkeeper of the Year (Nicole Barnhart), and Coach of the Year (Vlatko Andonovski). FC Kansas City’s season will begin in April. Representatives from R-G Federal Credit Union will be on hand for all home games to provide information and giveaways related to the credit union. For more information, visit FC Kansas City’s website http://www.fckansascity.com/.


2014 Annual Meeting

Memorial Station The 2014 annual meeting was held Thursday, February 20, 2014 at Memorial Station at Belton Memorial Park. During the meeting the election of officers for the Board of Directors was finalized and a there was a review of the Treasurer's Report. There were also reports from the Chairman of the Board, the President, and the Supervisory Committee. Members present approved the minutes from last year’s meeting. We would like to extend a special thank-you to those members who attended and we hope to see even more members attend next year.

Target Corporation Security Breach

As many of you already know from reports through local news outlets, approximately 40 million credit and debit card accounts may have been compromised through a security breach at Minneapolis based Target, Corporation. The unauthorized system access occurred between Nov. 27 and Dec. 15, 2013. It has been determined that the information involved in this incident included customer name, credit or debit card number, and the card's expiration date and CVV (the three-digit security code). Target is partnering with a leading third-party forensics firm to conduct a thorough investigation of the incident.

The fraud related to this incident is widespread encompassing multiple states including but not limited to: New York, Illinois, Florida, Georgia, Missouri, Pennsylvania, Colorado and Virginia. It is believed only cards used at Target retail locations were effected and not cards used at target.com.

R-G Federal Credit Union strongly suggests members closely watch both R-G issued credit and debit card accounts and any accounts from other financial institutions with cards that may have been used at a Target store between Nov. 27 and Dec. 15, 2013. You can monitor accounts with debit cards through our online banking site. You can also monitor your R-G credit card activity by clicking here.

If you believe your card may be one that was compromised, please contact one of our branch locations immediately to report the unauthorized use. You can find our locations here. You may also contact 800-528-2273 24x7 to report fraud on your Visa debit card or 800-556-5678 to report fraud on your Visa credit card. It is also suggested that members who suspect unauthorized activity related to the Target breach should contact Target at 866-852-8680.


We Love Our Vets!

On Veteran’s Day 2013 representatives from R-G Federal Credit Union were at the Casey’s General Store in Knob Noster, MO handing out free gas to veterans and their dependents. This was a matching grant partnership between RGFCU and the Armed Forces Financial Network (AFFN). $3000 in free gas was pumped in a short amount of time and everyone who stopped by was very appreciative. It was great to see such a fantastic turnout for the event and we were honored to host it. This was our small way of saying "TANKS" for all you have done and continue to do to protect our country, our freedom, and our families!


Toys For Tots

R-G Federal Credit Union is proud to again be partnering with the United States Marine Corps for their annual Toys For Tots gift-giving program. The Marines have been collecting toys for underprivileged children since 1947 and have collected over 469 million toys for more than 216 million children. All three R-G branch locations and the R-G Operations Center in Raymore will be accepting new, un-opened toy donations for Toys For Tots. Feel free to drop by, say Hi, and drop off lots of toys!


Making Strides Against Breast Cancer (Kansas City, MO)

On October 26, 2013 a team of R-G Federal Credit Union employees, friends, and spouses participated in the Making Strides Against Breast Cancer walk in Kansas City. The walk started at the Liberty Memorial and followed a designated 8.5 mile route. This marked the 20th year for these events supporting the American Cancer Society. Lori Lee from our Belton Branch was the team captain and together her team raised $275 for breast cancer research. Way to go team!


Independence Blood Drive

On Sept. 17, 2013 R-G Federal Credit Union hosted a blood drive for the Community Blood Center. It was a rainy day but we still managed to get 16 of our 25 scheduled donors to attend the Hawaiian Luau themed event. From those in attendance, we were able to collect 12 units of blood for the Community Blood Center (8 from new donors!) We would like to sincerely thank everyone who attended, especially those who were able to donate.


R-G Federal Credit Unions Concert in the Park

September 21, 2013 was the inaugural Concert in the Park at Belton’s newly renovated Memorial Park. R-G was proud to sponsor this event with the Belton Parks and Recreation Department. The Black Jackets, a Kansas City-based cover band, performed a wide variety of music to a crowd of 400-plus! This was a tremendous turnout as the Parks Department only estimated about 200 would attend. “I think it’s important for us to offer a variety of family-friendly events that will bring the community together, and what better place than Memorial Park,” said Todd Spalding, Parks Director. This concert was the first of what he hopes to be a series of free community events. We couldn’t agree more!

Concert goers also supported local businesses with food purchases from Little Pig Barbecue of Belton, and drinks from Martin City Brewing Co. R-G Federal Credit Union also provided free water and other giveaways.

A big Thank You to everyone who attended and we hope next year to see a summer concert series at the park.


Knob Noster Back To School Block Party

On August 13, 2013 The Knob Noster Chamber of Commerce hosted its 6th Annual “Back to School” Block party. The event is all about a meet and greet for the school children, to let them blow off steam and to get re-acquainted with friends they may not have seen over the summer. The Chamber along with many local businesses provide free food and drinks, along with prizes for the kids. Each year two fully stocked back-packs are given away from K-8th grade (one for a boy and one for a girl). Among everyone’s favorite activities are the DJ and street dance. This year’s crowd was the largest by far. This is such a fun and worthwhile event, and we at R-G just love being part of it. We sincerely hope everyone in Knob Noster and the rest of our communities have a happy and safe 2013-2014 school year!


Belton High School Freshman Center Visit

On August 9, 2013 Joye Conklin, COO, and Leslie Haas, Marketing Manager, visited the Belton High School Freshman Center for the annual back to school breakfast and vendor fair. At least 106 school district employees stopped by to visit and register for prizes. Of those 106, 12 visitors, or 11%, were current R-G Federal Credit Union members so we were happy to have them stop by! After breakfast, Suzanne Manfredi from Yeokum Middle School and Alli Schnelle from the district's central office were randomly selected to each win a $50 Visa gift card, courtesy of R-G Federal Credit Union. A good time was had by all and several district employees expressed interest in the credit union and its services. We were glad to have the opportunity to participate and hope to develop new relationships with the district and its employees going forward.


Ribbon Cutting

On June 20, 2013, R-G Federal Credit Union held a grand opening celebration and ribbon cutting at the new Raymore Operations Center. Members of the Raymore Chamber of Commerce, Raymore Mayor Peter Kerckhoff, Missouri Representative Joe Runions, along with RG board members and staff were on hand to welcome us to Raymore and celebrate the growth of the Credit Union.


Knob Employees Participate in 5k

Knob Noster held its 3rd Annual KN Fair5K & Kids Run on Saturday June 15th. Our Knob Noster branch served as a registration site, and was one of the local sponsors of the event. What started out as an inclement looking morning quickly turned into a crowd of excited runners/walkers who were determined to participate come rain or shine. We had our team together and enjoyed the community involvement. Each year participation has increased and the Fair Board hoped to have 125 participants this year. Their goal was realized and then some as this year’s event had 185 participants. Thank you to our terrific Knob Noster/Whiteman AFB community. Special thanks to our R-G Federal Credit Union team.


Walk for Health

Belton Regional Medical Center held its 6th Annual Community Block Party & Health Fair in conjunction with its 19th Annual Research Belton Hospital Foundation Walk for Health on June 1, 2013. The fair included many free activities for families and children, as well as over 30 booths with information and screenings. Ellen Myers, Lori Lee and Ashley Weddle from our Belton office were representatives for our team and completed the Walk for Health. The Cass County Community Health Foundation was able to raise nearly $35,000 in net proceeds to support the Cass County Dental Clinic. Everyone had a great time as always. Thanks to our ladies for representing R-G Federal Credit Union.


ReStore Kansas City

Construction is well underway at R-G Federal Credit Union's new Raymore, MO executive office center. The new executive office center will open in the spring of 2013 and will free up much needed space at the Belton branch. During the planning of the new Raymore location it was determined that many of the items in the existing structure did not suit the needs of the new office, but might still be of value to members of the community. To make the Raymore location as energy efficient as possible, furnaces are being upgraded to new high efficiency standards, vinyl windows are being upgraded to new Low-E storefront glass, and several doors are also being replaced. Rather than see the old materials end up in a landfill, R-G Federal Credit Union partnered with Habitat for Humanity's local Kansas City ReStore facility to make these items available to the public.

Habitat Kansas City ReStore was founded in June 2000. They accept donations of new and used building materials and furniture from individuals, contractors and retailers. The materials are then made available to the public in their stores at discounted prices. Profits from the ReStore are then transferred to the Habitat for Humanity Kansas City affiliate to further its mission to give low income families decent, affordable homes to own.

Pictured here are representatives from ReStore Kansas City taking delivery of the first round of donations from the Raymore office. 20-degree February weather and a winter storm looming did not stop them from making their rounds! R-G Federal Credit Union is proud to partner with Habitat for Humanity and hope to continue the relationship with future construction projects. For more information on Kansas City ReStore please visit http://www.restorekc.org. For more information on Habitat for Humanity please visit http://www.habitat.org


FREE m.i.l.k Digital ID for Kids

Farmers Representative

A special thank you to Ashland Carney and Farmers Insurance Group for providing M.I.L.K. ID kits to all of our members who took advantage of the service. R-G Federal Credit Union sponsored three of these events (one at each branch location). The events were well received and well attended. In all we were able to use the Farmers program to help over 30 families obtain updated pictures, fingerprints and other vital data which they can keep on file utilizing the free software that was provided. It was indeed a privilege to work together to provide a service for members of our communities. See for yourself in the photos that a good time was had by all. Thanks again, Ashland Carney!

For more info visit www.milkdigitalid.com


Casual for a Cause

RG Federal Credit Union began a 'Casual for a Cause' fund in October. Each employee was permitted to wear denim on Fridays if they donated to the 'Casual for a Cause' fund. RG Federal Credit Union's Board of Directors matched all donations, up to $500 per quarter, to add to the collected funds. RG Federal Credit Union's three locations raised almost $1,500 this quarter and gave the money to causes in their communities. The Belton location chose the BackSnack Program in the Belton School District operated through a partnership between Harvesters and the Belton Educational Foundation. The program currently provides food to 205 students each weekend. The Knob Noster Branch also chose their local BackSnack Program". Independence chose to donate their funds to the Bishop Sullivan Center to help keep the food pantry full. Giving back to each of our communities, especially during the holidays, is its own reward. We feel fortunate to have been able to contribute in our own small way.